Software Engineering MTS

About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

GUS is Salesforce's internal grand-unified system for agile work tracking — the platform thousands of Salesforce engineers use every day to plan, build, and ship. Built on the Core Platform, GUS combines agile tooling, planning, and reporting into a single system of record for engineering execution. Our team owns the backend services, platform integrations, and increasingly the AI-assisted developer tooling that make GUS fast, reliable, and intelligent.

As a member of the GUS engineering team, you will design and build backend services for our agile tooling, integrate GUS with the broader Salesforce ecosystem, and help pioneer AI-assisted developer workflows that raise the productivity of every engineer at the company. At Salesforce, we strive every day to earn customer trust by making our platform always fast, always secure (see trust.Salesforce).

What You'll Actually Be Doing

- Design, build, and operate backend services powering GUS agile tooling — work items, planning, sprints, and reporting.

- Build and maintain platform integrations connecting GUS with other Salesforce systems, APIs, and data pipelines.

- Develop AI-assisted developer tooling — agents, automation, and intelligent workflows — that improve how engineers interact with GUS.

- Own features end to end: design, implementation, testing, deployment, and production operation.

- Write high-quality, well-tested, maintainable code and raise the quality bar through code review.

- Partner with product managers, designers, and engineers across teams to translate requirements into reliable, scalable solutions.

- Diagnose and resolve production issues, root-cause them, and drive action plans that prevent recurrence.

- Mentor engineers, share knowledge, and contribute to the team's technical direction and standards.

You're Our Person If...

- BS or MS in Computer Science or equivalent practical experience.

- 3–5 years of professional software engineering experience building and operating production services at scale.