DevOps Engineer

About the role

ABOUT US

We're solving AI's hardest problem: alignment.

Encord is the data layer for Physical AI and enterprise, serving as core infrastructure for 300+ of the world's leading AI teams, including Woven by Toyota, Hitachi, Skydio, AbbVie and Dyna, Walden and Agility Robotics. From autonomous vehicles and robotics to sports and healthcare, we're solving AI's hardest problem: turning complex, real-world data into production-ready intelligent systems.

We're a team of founders, scientists, quants, researchers, and former Olympians, who’ve helped build some of the most successful companies in Silicon Valley, and alumni of MIT, Stanford, UC Berkeley, Oxford, Cambridge, and Imperial. We’ve raised $110M from legendary technology investors, early backers of companies like Databricks, ElevenLabs and Vercel, and we’re growing at an extraordinary pace.

We're looking for exceptional people who want to help build a category-defining company, operating with high urgency and taking real ownership to help shape the future of AI.

THE ROLE

We're looking for a DevOps Engineer with 4+ years of experience to join our growing platform engineering team in London. You'll be embedded in the teams building and operating Encord's core infrastructure, ensuring our platform is performant, reliable, observable, and scalable. You'll drive a culture of automation, performance, and resilience through individual contributions and collaboration with multiple squads.

WHAT YOU'LL DO

- CI/CD & Deployment Own and continuously improve deployment pipelines; partner closely with developers to review infrastructure changes, streamline release processes, and champion DevOps best practices across the engineering group.

- Infrastructure & Cloud Design, deploy, and maintain cloud infrastructure on GCP and AWS; manage Kubernetes clusters, networking, and storage at petabyte scale, with infrastructure-as-code as the default.

- Automation & Tooling Drive developer productivity by building, guiding, and reviewing automation and internal tooling efforts across the engineering group; eliminate manual toil wherever it exists.

- Performance & Capacity Profile and optimise services handling large-scale data pipelines; perform capacity planning for storage and compute-intensive workloads. Work with squads to establish performance benchmarks and expectations.

- Reliability & Availability Define and own SLIs/SLOs/SLAs for critical services; build alerting, runbooks, and incident response processes; lead postmortems with a blameless culture.

- Observability Instrument services with distributed tracing, logging, and metrics (Prometheus, Grafana, OpenTelemetry, GCP Dashboards or similar); build infrastructure, define best practices, and work with each squad to ensure every service is observable before it goes to production.

WHAT WE'RE LOOKING FOR

- 4+ years of hands-on DevOps, platform engineering, or SRE experience in a production environment.