Staff Collaboration Platform Engineer

About the role

Collaboration is the backbone of how our organization works. As a Staff Collaboration Platform Engineer, you will be at the forefront of designing, evolving, and maintaining the core collaboration systems that enable thousands of employees to connect, co-create, and deliver.

In this role, you will not only ensure reliability and scale, but you will architect, innovate and influence the platform's direction. You will mentor engineers, drive proof-of-concepts, lead integrations, and own strategic collaboration domains across the enterprise.

If you are passionate about shaping the future of workplace collaboration, we would love to hear from you.

Responsibilities - Lead the design and development of enterprise collaboration platforms, including chat, conferencing, file share, and email, driving technical roadmaps and domain-level responsibilities.

- Drive platform resilience, performance, and reliability through advanced automation, proactive issue detection, and remediation.

- Implement AI-powered solutions and integrate communication tools and core business workflows to streamline collaboration.

- Mentor and coach junior and mid-level engineers, providing technical reviews, architectural guidance, and oversight to ensure engineering excellence across the team

- Evaluate and optimize collaboration systems, making trade-offs between custom and off-the-shelf systems, and driving continuous optimization, performance tuning and tech debt-reduction.

Requirements (Minimum Qualifications) - A degree or professional qualification in Computer Science, Engineering, or equivalent experience, with 4+ years of experience in platform/systems/infrastructure roles.

- Deep expertise in at least one collaboration/communication domain (e.g. conferencing, chat/messaging, bots/integration frameworks) and proficiency in programming/scripting languages (e.g. Python, Powershell)

- Strong experience with automation, Infrastructure as Code (e.g. Terraform), CI/CD pipelines, and system observability/monitoring.

- Experience with scalable architectures, containerization and identify/access management (e.g. SSO, RBAC)

- Proven leadership qualities, including strong problem-solving skills, and ability to provide technical guidance using system-level thinking.

Nice to Have - Experience integrating AI/automation agents into enterprise systems or developing real-time collaboration stacks (e.g. video streaming)

- Prior work on performance engineering, latency optimization, high throughput systems.

- Experience with COTS (commercial) solutions with custom-built modules, or open-source technologies.

- Experience working in regulated or high-security environments.

What you will gain - Autonomy to experiment with new frameworks, AI, or next-gen collaboration tools.

- Path toward Principal Engineer, Domain Lead, or Architect roles.

- Training, certification support, and access to conferences.