Forward Deployed Engineer (FDE)
Solum Health, US +4
About the job
About Solum Health
Solum automates the insurance work behind outpatient care: verifying benefits, getting prior authorizations approved, and finding coverage patients didn't know they had.
For an outpatient provider group, every new patient sets off the same chain of admin work. Someone checks the patient's coverage on an insurer's website, works out what's actually covered, calls the insurer when the website doesn't answer the question, pulls clinical documents together for an authorization, faxes it, and follows up for days. When any step is late or wrong, the patient's start date slips or the claim gets denied.
We replace that chain with software. Our customers include some of the largest PE-backed and outpatient provider groups in the U.S. We're backed by Y Combinator, Liquid 2 Ventures, FundersClub, and Wisdom Ventures, along with founders and operators including Immad Akhund (Mercury), Sebastian Mejia (Rappi), and Bradley Horowitz (former VP Product, Google).
The role
You'll own how Solum goes live at every new customer, from the first technical call until the customer's team relies on us every day.
Every provider group runs differently. Some work out of an EHR, some out of a CRM, and many out of spreadsheets, shared inboxes, and processes built up over years. Your job is to understand how each one actually works, connect Solum to it, and get our insurance automations running inside their workflow without asking them to change how they operate. Then you make sure it keeps working and keeps getting better.