Backend Engineer, Generalist

About the role

At Lapel, we believe the most hospitable companies win. We're building the data, infrastructure, and tools that help customer-facing teams understand every customer and act on that insight at scale throughout the entire customer lifecycle.

Most internet businesses want to treat customers well, but their tools work against them. We’re building the layer that makes every interaction feel personal again: unifying context, coordinating action, and closing the gap between intent and experience.

It’s a technically ambitious challenge spanning data infrastructure, AI, and systems design – with a deeply human outcome: helping software companies serve people better. We call it hospitality at scale.

We’re well-funded, backed by top-tier investors, and already working with exceptional companies, from fast-growing startups to large enterprises. We’ll share more details when we talk.

About This Role

You'll build the APIs, services, and data systems that power Lapel's platform, as well as the things our products, integrations, and agents all depend on. This is a broad role with real architectural ownership, close collaboration with our product team and founders, and direct responsibility for the reliability and scalability of what we ship.d

What You’ll Do

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Build, operate, and scale the core backend systems that power the Lapel platform

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Design and develop robust APIs and services that support product features end-to-end

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Work closely with founders, product, and design to translate ideas into scalable backend solutions

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Help define and shape backend architecture, infrastructure, and tooling decisions

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Own key backend projects end-to-end, from scoping to deployment to post-launch iteration

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Design and manage database schemas, data models, and data flows across systems

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Optimize system performance, reliability, and scalability

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Implement best practices around security, authentication, and data protection

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Contribute to infrastructure and deployment pipelines

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Debug and resolve production issues, ensuring high uptime and system stability

Our Stack

Lapel is built end-to-end in TypeScript in a single monorepo.

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React, Vite, and Tailwind on the frontend;

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Node.js and Postgres on the backend;

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Temporal and Pulsar to power orchestration.

We ship quickly, and care about creating a developer experience where anyone can prototype, experiment, and get ideas into production fast.

You’ll Thrive in This Role If You

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Have 5+ years of backend or software engineering experience, with a track record of building and scaling systems