Founding Forward Deployed Engineer (FDE)
Armature, Paris, Île-de-France, FR
About the job
Location: Paris, France. We value working in person, and we stay flexible. You may also need to join trips to San Francisco to meet our customers.
Language: English is required. You do not need to speak French.
The role
Customer delivery is the core of Armature today, and you own it. You make sure our customers get real value every day, you shape how we deliver that value as we grow, and you contribute to the product.
It starts with your customers. You learn each one’s business, competitors and growth problems, you design the experiments that measure how often coding agents pick their product, and you prove what changes the agents’ choice. You begin next to the founders and you take over accounts step by step, until you’re the expert customers rely on and you’re accountable for the results we promise.
Much of this work still goes through agents we prompt by hand, and that can’t last as we add customers. So you define our standard approach, you build the processes, and you use agents so that each new customer takes less time than the one before. This kind of work is new, so the way you run it becomes the way Armature runs it.