Forward Deployed Engineer

About the role

The Opportunity

Adobe Workfront is the work management platform that enterprises rely on to plan, run, and measure work across thousands of people, projects, and approvals. Behind it are engineering teams who understand both the platform and the complex, often regulated environments where customers use it.

The Forward Deployed Engineer role sits at the intersection of software engineering, solution architecture, and technical consulting. You will be embedded with Workfront's most strategic customers, working directly with their teams to solve hard platform challenges, design scalable integrations, and build what is needed to unblock adoption and expansion.

You will work in a cross-functional Customer Pod: a small, autonomous team with end-to-end ownership. As a senior engineer, you set technical direction for your accounts, mentor other builders, and close the gap between what customers need and what the platform delivers.

What You'll Do

- Partner with strategic customers to understand their workflows, systems, security requirements, and business goals.

- Turn complex customer problems into scalable solution designs, reference architectures, and working prototypes.

- Build and ship custom integrations and extensions across Workfront Workflow, Workfront Planning, Workfront Fusion, APIs, and adjacent Adobe and third-party systems.

- Investigate and resolve production issues, from data and permissions models to automation, reporting, and performance.

- Lead architecture workshops, health checks, and technical deep dives that earn customer trust.

- Prototype and iterate quickly, using AI-assisted tools as a standard part of how you work.

- Feed field patterns back to product and engineering to shape the Workfront roadmap.

- Mentor engineers in the pod and set practices for how the team documents decisions and learnings.

- Own the technical relationship with assigned accounts from discovery through go-live and expansion.

What Success Looks Like

We hire for demonstrated impact, not credential accumulation. Strong candidates show:

- Customer empathy. You meet customers on their terms and understand their constraints and definition of success.

- Ownership at senior level. You find problems before they are assigned and drive them to resolution without waiting for permission.

- Clear communication. You explain complex ideas to technical and executive audiences in workshops, architecture reviews, and briefings.

- Business acumen. You understand the use case before choosing the technology.

- Software craft. You write code, build prototypes, and ship working software. Your designs reflect implementation reality.

- Data and integration judgment. You weigh trade-offs in data models, API design, and system integration.

- Growth mindset and AI fluency. You use AI-assisted development tools (Claude Code, Cursor, GitHub Copilot, or equivalent) to design, prototype, and deliver, and you build toward agentic capabilities.