L2 Network Engineer
Dijital Team, Colombo
About the job
About the Role
We are seeking a hands-on Network Engineer to join a growing engineering team, delivering network projects, customer support, troubleshooting, and continuous improvement across modern Cisco environments.
You will work across customer environments of varying size and complexity, taking ownership of technical issues, support queues, project activities, customer communication, and documentation. The role provides strong opportunities to expand your capabilities across solution design, network automation, AI-assisted workflows, and emerging Cisco technologies.
Success in the role will be reflected through strong customer outcomes, effective ticket and project management, clear communication, independent ownership, and contributions to automation and operational improvements.
About the Client
You will be working with an established IT consultancy specialising in Cisco technologies and customer-focused network solutions. The organisation is committed to simplifying complex technology challenges, delivering high-quality service, and helping customers maximise the value of their technology investments.
Ideal Profile
Required Skills & Experience