Senior AI Platform Operations Engineer
EQ Bank | Canada's Challenger Bank, Toronto
About the job
Purpose of Job The Senior AI Platform Operations Engineer is accountable for the reliability, operability, and controlled enablement of the organization’s AI platform.
This role ensures that AI Platform services and solutions are production-ready, secure, observable, and compliant by executing disciplined operational practices, across platform management, monitoring, incident coordination, and governance control enforcement.
The incumbent plays a key role in enabling the safe and scalable adoption of AI by ensuring that AI solutions are deployed, monitored, supported, and continuously improved in line with enterprise standards for reliability, security, and compliance
Main Activities AI Platform Reliability and Operations
- Administer and operate the AI platform to ensure availability, performance, and resilience across environments, integrations, and supporting infrastructure.
- Monitor platform health using dashboards, logs, metrics, and alerts, and coordinate incident and service restoration activities.