Member of Technical Staff, Applied AI

Personal injury law is full of repetitive tasks, paper-based bottlenecks, and fragmented data. As a Member of Technical Staff, Applied AI, you’ll build agents that move cases forward and make those workflows dependable. You’ll own critical features end-to-end, ship fast, and work directly alongside strategy & operations, product, design, and legal teammates in a codebase where your decisions matter from day one.

• Build production-grade voice, browser, document, and workflow agents that move personal injury cases forward.
• Design long-horizon agent systems, including context, tools, memory, permissions, structured outputs, and human-in-the-loop controls.
• Own the eval flywheel: turn real cases and operator feedback into benchmarks that continuously improve agent quality.
• Optimize performance through model selection and routing, context engineering, prompting, tool design, and agent observability.
• Make agents reliable across calls, documents, communications, and third-party portals, including when systems fail or case information changes.