Senior Associate, Platform Growth & Operations (PMO)
Lalamove, Hong Kong SAR
About the job
We are looking for a highly organized, detail-oriented, and process-driven PMO Senior Associate to support our enablement team. In this role, you will be the core coordinator ensuring internal operational alignment, standardizing cross-market workflows, and maintaining a single source of truth. You will track day-to-day project milestones across all markets, identify operational bottlenecks early, and ensure headquarters’ guidelines are executed flawlessly.
What you'll do
Key Responsibilities
- Market Tracking & Single Source of Truth :
- Serve as the primary operational anchor for regional markets. Maintain centralized tracking dashboards, project logs, and routine reporting cadences to eliminate information silos.
- Drive cross-market dashboard alignment by unifying reporting metrics, tracking templates, and data definitions across all internal stakeholders.
- Cascade execution guidelines, configuration requirements, and standards to Market PICs, ensuring 100% operational consistency across regions.
- Project Delivery & Risk Monitoring :
- Track end-to-end execution of multi-market operational initiatives. Monitor daily/weekly progress against project milestones and key deliverables across all markets.