Infrastructure Engineer

About the role

Life.Church wants to make a lasting difference in your life, in our community, and in the world. Our mission is to lead people to become fully devoted followers of Christ. That's how we’re able to make a difference, and it's the driving force behind everything we do.

The Infrastructure Engineer is primarily responsible for serving as the strategic architect for the Life.Church technology infrastructure, driving innovation and comprehensive solutions across the hardware and software ecosystem. This role combines problem-solving with hands-on technical expertise to design, optimize, and evolve our infrastructure landscape. The Infrastructure Engineer architects scalable solutions while researching emerging technological trends. This role also focuses on managing staff support tickets, volunteer engagement, and other project outcomes.

The Infrastructure Engineer utilizes their skills to deliver technical outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ.

What You'll Do Provide Infrastructure Management and Support

- Architect, deploy, and manage comprehensive infrastructure solutions that align with organizational goals and future growth.

- Support current infrastructure management software and identify opportunities for new solutions.

- Manage account maintenance for staff and ensure exceptional day-one experiences for new users.

- Perform regular infrastructure and server-side maintenance to ensure optimal performance.

- Manage the Microsoft Azure cloud environment, including provisioning, configuration, and multiregion solutions.

- Oversee Microsoft 365 product offerings, including provisioning and configuration.

- Ensure high availability and reliability through proactive monitoring and infrastructure management.

- Architect and manage enterprise-scale storage solutions, including unified storage systems.

- Configure and maintain software-defined storage infrastructure with advanced features including snapshots, replication, and tiered storage management.

- Configure enterprise backup and disaster recovery solutions with automated scheduling, deduplication, and long-term retention policies.

- Monitor storage performance metrics, capacity planning, and implement predictive analytics for proactive storage management.

Manager Security and Compliance

- Implement and maintain security and data privacy standards across all software solutions.

- Manage security and access controls for cloud-based solutions.

- Develop and implement policy-driven data protection best practices to prevent data loss.

- Ensure compliance with organizational security standards and industry best practices.

Deliver Technical Operations and Escalation Support

- Participate in 24/7 on-call rotation to address and resolve technical escalations.