Member of Technical Staff (Infrastructure)

For four years, Footprint's infrastructure had one job: run identity verifications fast, correctly, and always. A verification is a bounded request. It arrives, it resolves, it returns.

Percy changed the shape of the problem. An investigation is a long-running agent that reasons across dozens of data sources, spawns sub-agents, executes code in an isolated sandbox, and writes an audit record a regulator will eventually read. It takes minutes. It costs real money every time it runs. It fails in ways a request/response API never does. And it now sits on the critical path of our customers' financial-crime operations, on some of the most sensitive data on the internet.

Our backend engineers built all of it while also shipping product, and they've kept it up. Agent infrastructure has become a full-time problem, and nobody here has it as a full-time job. That's this role.

You're inheriting a real system that works, built by people who had other jobs at the time. Your job is to own it deliberately. Agent compute, observability, CI/CD, and task scheduling become yours to shape. You'll make the build-versus-buy calls, set the standards the rest of engineering works to, and take infrastructure off the backend team's plate so they can focus on product.