SRE/DevOps Engineer

About the role

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you!

Role Overview We are building a SRE-DevOps team for the GrayKey cloud platform: the services that license, provision, and support GrayKey and VeraKey devices used by law enforcement and government agencies around the world.

You will own day-to-day reliability during Pacific and Mountain hours, extending the team's coverage well into the Eastern evening. As a result you will often be the person on point: you need to work independently, make sound calls, and hand off clearly.

The focus of this role is SRE and infrastructure operations responsibility. You will write automation and code (AI-assisted tooling is encouraged), but your core strength is keeping production AWS environments, identity, and network security healthy, secure, and well documented.

NOTE: Candidates must reside in The United States or Canada and be located within the Pacific or Mountain Time Zone.

What You'll Do - Monitoring and incident response: watch alerts and dashboards during your hours, triage incidents, resolve what you can, and escalate with clear context when you cannot.

- Patching and vulnerability remediation: keep Linux hosts, containers, and dependencies current, and work scanner findings through to closure.

- Network and access: manage VPCs, security groups, VPN, DNS, TLS certificates, IAM, and Fortigate firewalls; diagnose subnet and security-group connectivity issues. Cloud changes go through Terraform and GitLab merge requests.

- Identity: administer Okta, including SAML/OIDC app integrations, user and application provisioning, group-based access, and MFA troubleshooting.

- Kubernetes operations: support EKS clusters (node groups, upgrades, scaling, cluster health), troubleshoot workloads (pods, deployments, services, ingress, PVCs), and resolve Argo CD sync and deployment errors.

- Backup and recovery: maintain backup strategies for critical systems and data, and regularly test restore procedures.