QA Lead

You'd be joining alongside our QA Lead in the US, with real ownership of building this out properly in the UK: strategy, tooling, standards, process - all still very much taking shape. There's no hands-off management here - everybody, at every level, is hands-on, and that includes you.

And because we're AI-native by design, testing here isn't testing conventional software. You'll own how we test AI-led products in the UK - agentic workflows, LLM-based features, non-deterministic behaviour that doesn't fit a traditional pass/fail script.

We've built an AI operating system for pharmacies, tackling the operational infrastructure behind things like paperwork and care coordination. It's in production with enterprise health systems across the US, and we're working directly with one of the biggest names in pharmacy.

What you'll actually do

• Build out the QA function (strategy, process, tooling, standards), working with our US QA Lead so both sides run as one team
• Own how we test AI-led features: agentic workflows, LLM outputs and evaluation frameworks. You'll work out how to sign something off when it doesn't behave the same way twice