Director, Software Engineering, Agent Platform

About the role

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director, Software Engineering, Agent Platform based in the United States.

We are looking for an experienced engineering leader to oversee a critical platform organization responsible for the reliability, performance, and scalability of a large-scale cybersecurity agent ecosystem. In this strategic leadership role, you will manage approximately 45 engineers across four globally distributed teams, driving technical delivery, operational excellence, and organizational growth. You will oversee the evolution of a core control plane, leading its transformation into scalable, regionally distributed services and modern container-based infrastructure. Working closely with architecture, product, and platform teams, you will ensure that engineering investments translate into measurable customer value. You will also strengthen engineering leadership, improve production reliability, and build greater senior engineering capabilities in the United States. This is an opportunity to shape mission-critical technology within a fast-paced, AI-driven cybersecurity environment.

Accountabilities: - Take full ownership of the Agent Platform domain, overseeing delivery, operational health, engineering quality, and roadmap commitments across the organization.

- Drive platform reliability by strengthening existing reliability initiatives, reducing incident frequency, ensuring corrective actions are completed within defined timelines, and implementing observability practices that identify issues before they affect customers.

- Lead, mentor, and develop four engineering managers across multiple geographical locations, establishing consistent performance expectations, strengthening leadership capabilities, and building organizational depth.

- Represent the engineering domain in executive discussions and customer engagements, providing clear and accurate updates during incidents and regular business reviews while addressing technical questions from enterprise, managed security service provider (MSSP), and federal customers.

- Collaborate with agent and endpoint engineering teams, SaaS platform architects, Product Management, and Site Reliability Engineering (SRE) to deliver cross-functional technical objectives.

- Lead the platform's architectural transformation from a monolithic control plane toward regional, horizontally scalable services and modern container-based deployment infrastructure, ensuring the existing production environment remains stable throughout the transition.

- Oversee capacity planning, resource allocation, and headcount strategy, balancing reliability improvements, architectural modernization, and new feature development while communicating priorities and trade-offs to stakeholders.

- Expand senior engineering capabilities in the United States, building a stronger local presence and ensuring sufficient technical leadership coverage during US business hours.