Software Engineer, AI

About the role

About Our Company:

At Patch My PC, we exist to improve lives. What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 32 million devices. We make patching easier, boost security, and give IT teams their time back.

Our core values guide how we work, how we treat each other, and how we grow. They keep us focused on what matters most. We're here to improve the lives of our customers, our team members, and our communities.

About this Role:

Are you seeking a dynamic environment where you get to dive deep into a range of projects bootstrapping AI development?

We’re seeking a passionate and curious Software Engineer, AI to join our growing emerging technology team. This role is ideal for someone with foundational experience in AI and a keen interest in agentic frameworks, autonomous systems, and intelligent workflows. You’ll be embedded with development to ideate, architect and develop AI automation for both internal productivity and customer product solutions. Passion and drive for creating proof of concepts and evolving to production quality is essential. You should also be comfortable dealing with ambiguity, and enjoy educating and equipping fellow developers on AI solutions.

Responsibilities: - Design and develop generative AI solutions across a rapidly expanding product portfolio

- Develop and deploy AI agents for internal tools and customer-facing applications

- Collaborate with cross-functional teams to integrate AI tech into existing systems

- Identify optimum data processing and structure for accurate AI analysis

- Write clean, maintainable code in C#, Python or other relevant languages

- Translate requirements into clear engineering deliverables, track progress, and communicate status through stand-ups and stakeholder updates

- Conduct testing, debugging, and performance optimization of AI agent workflows

- Stay up-to-date with the latest research and trends in commercial AI systems

Required Skills: - Bachelor’s degree in Computer Science, Artificial Intelligence, or related field (or equivalent experience)

- 5+ years of professional software development with C# and the .NET ecosystem

- Familiarity with a AI agent framework (e.g., LangChain, CrewAI, AutoGPT, MetaGPT)

- Good understanding of LLMs (e.g., GPT, Claude, Mistral) and prompt engineering

- Experience with AI libraries (e.g., Transformers, OpenAI API, Hugging Face)

- Experience with GenAI data pre-processing and embedding

- Experience with REST APIs and at least one cloud platform (Azure, AWS, GCP)

- Experience with MongoDB or similar NoSQL databases