Senior Engineering Manager

About the role

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

PayJoy's Spend team builds the infrastructure that enables customers to use their credit, from payment and disbursement methods to payment processor integrations and the full credit card lifecycle.

As a Senior Engineering Manager, Spend, you will lead and grow a distributed team of engineers, driving technical excellence, operational reliability, and predictable delivery. You will work closely with Product, Risk, Compliance, Finance, and other Engineering teams to build and scale reliable, secure, and cost-efficient financial infrastructure across multiple markets.

This role is ideal for an experienced engineering leader who combines strong technical judgment with a people-first management approach. You will empower engineers to own technical decisions, develop high-performing teams, and establish effective engineering practices that support PayJoy's continued growth.

What You'll Do - Lead and develop a high-performing engineering team: Coach and mentor engineers, support career development, conduct performance reviews, and build a culture of accountability, collaboration, and continuous improvement.

- Build and scale the team: Partner with Talent Acquisition to recruit, assess, and retain exceptional engineering talent through structured interviews and effective hiring practices.

- Drive technical excellence: Establish and maintain high standards for software architecture, code quality, testing, security, observability, and engineering practices across payment integrations and financial infrastructure.

- Own operational reliability: Ensure services are highly available and resilient by driving effective incident management, healthy on-call practices, post-incident reviews, and continuous reliability improvements.

- Shape the engineering roadmap: Partner with Product and engineering leadership to define priorities, plan projects, establish OKRs, and balance feature delivery with technical debt, infrastructure investments, and system health.

- Enable financial infrastructure at scale: Work with Risk, Compliance, Finance, payment processors, and card issuers to deliver secure, compliant, and cost-efficient solutions across markets.

- Improve engineering effectiveness: Evaluate team processes, remove technical and organizational blockers, and introduce practices that improve delivery speed, quality, and predictability.