Senior AI Engineer
Paytm, Toronto, Canada
About the job
About the role
There’s a wide gap between an agent that works in a demo and one that works across millions of live transactions. Closing it is the job. You’ll embed with the teams and customers who depend on AI — risk, fraud, collections, payments, support, developer experience — and design, build, and ship agentic systems into their production environments. You’ll also help build the platform underneath: Paytm’s AI inference platform (Pi) and the agentic runtime, orchestration, and tooling that lets agents reason, plan, use tools, and run multi-step workflows safely.
What you’ll do
- Embed & deploy
- Tackle greenfield problems alongside internal teams and customers — scope ambiguous needs and build agents from scratch that fit how they actually work.
- Own deployments end-to-end: discovery, build, integration, activation, and the tuning that earns trust and adoption.
- Lead pilots and demos, drive adoption, and clear blockers before they stall a rollout.
- Build agentic systems
- Architect agentic systems — reasoning, planning, tool use, memory, multi-agent coordination — that run real workflows with guardrails.
- Build safe tool-use infrastructure across APIs, databases, and services, with permissioning, sandboxing, and human-in-the-loop.