Software Engineer

About the role

🏛️ ABOUT GOVWELL

We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.

GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.

Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch https://techcrunch.com/2024/07/29/govwell-is-bringing-automation-and-efficiency-to-local-governments/.

🌟 ROLE OVERVIEW

You can hail a car in 90 seconds, bank from your phone, and chat with an AI at 2am. Then you spend a Tuesday afternoon waiting for your number to be called at the DMV.

Swap the DMV for a permit office, a licensing board, a planning department — the experience is the same, and it repeats in more than 21,000 municipalities across this country. Trust in government has fallen from 77% to under 20% over the last 60 years, and most people don't form that opinion from the news — they form it in the permit office, on hold, waiting on an inspection that takes 6 weeks to schedule.

We don't think that's abstract or unfixable. We think it's mostly a technology problem, and technology problems can be solved by great engineers.

GovWell is hiring Software Engineers to help build the platform doing that work today, at real scale: 5,000+ permitting and licensing processes running live across 35+ states, with customers reporting processing time cuts of up to 90%. Building departments that used to spend 70% of their time on data entry are spending that time on the work that actually needs a human — reviewing complex plans, meeting with residents, advising developers.

You'll work across the stack, building the kind of deeply configurable system that lets one platform serve thousands of municipalities with different rules, without collapsing into unmaintainable one-off logic for each one.

This role reports directly to our CTO and Co-Founder, Ben Cohen.

We have a hybrid work culture that combines regular in-person collaboration at our New York City office (3+ days per week) with flexibility to work remotely.

☀️ WHY GOVWELL?

- A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire https://www.loom.com/share/3d733b22ca0d4fa6be241e0cdd36311a