Engineering Manager

About the role

ABOUT US:

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue.

Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital.

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

We’re moving fast, and the numbers speak for themselves:

- Partnered with enterprise brands like Google, AAA, Ro, Coursera

- Raised $82M (top tier investors including Emergence & Homebrew)

- Completed 500M+ calls

- Driven $7B revenue for customers

- Scaled to $##M ARR

- Built amazing NYC (Midtown) in office culture

RESPONSIBILITIES: - Lead and grow a team of 3–5 engineers. Set clear expectations, support career development, and hold a high hiring bar.

- Own the Builder team's roadmap, balancing near-term customer unblocks against longer-term platform investments, and make those tradeoffs visible to stakeholders.

- Stay hands-on: expect roughly 50% of your time on technical work such as code reviews, design reviews, debugging production issues, and shipping code when the team needs it.

- Partner with Product, FDE, and go-to-market teams to translate customer requests into product capabilities that scale across customers.

- Remove blockers for your team, whether that means adjusting processes, pairing on a hard debugging session, or resolving cross-functional friction.

- Be actively involved in hiring: sourcing, interviewing, and onboarding.

WHAT YOU'LL OWN: - Journeys: Regal's workflow automation product, used by every customer. You'll own its roadmap, reliability, and evolution as customer use cases get more complex.

- Integrations: The connections between Regal and our customers' systems, from traditional SaaS applications to newer MCP-server integrations. They need to be reliable, observable, and built to scale with data volume.

- FDE tooling: Internal tools that help our Forward Deployed Engineering team configure, launch, and iterate on voice agents faster.

- Platform leverage: Turning recurring one-off customer requests into reusable product capabilities, so each new deployment takes less custom work than the last.

ABOUT YOU: - 6+ years of experience in software engineering, with a strong track record as a Senior IC.

- 1-3 years of experience managing a team