Field Deployment Engineer

About the role

ABOUT US

Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.

Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected.

About the Role

As Field Deployment Engineer, you are responsible for the end-to-end deployment, installation, commissioning, and sustainment of the company's technical systems at client sites. You own system functionality in the field from initial site survey through on-site acceptance — across both hardware and software. You are also the expert operator on-site: you develop deep mastery of the system, operate it proficiently in the field, and train client teams toward full autonomy.

This is an engineer-level role with a strong field and hardware lean — not a pure developer role, not a technician role. The dual hardware and software capability is essential. High travel and extended on-site campaigns are core to this position.

Responsibilities

- Site Assessment: Evaluate customer sites ahead of deployment; identify prerequisites, constraints, and installation requirements.

- Hardware Deployment: Install, assemble, connect, and bring up the system's physical components and equipment on site.

- Software Deployment: Install, configure, and parameterise the system's software for each operational context; comfortable on Linux.

- Commissioning: Bring the full system online and verify correct end-to-end functionality across hardware and software.

- Integration Support: Support connection of the company's systems with the client's existing operational environment, working alongside integration engineers.

- Test & Acceptance: Conduct on-site testing and acceptance activities through to client sign-off.

- Troubleshooting: Diagnose and resolve hardware, software, and networking issues in the field; drive resolution and feed recurring findings back to engineering.

- System Expertise & Operation: Develop deep, hands-on mastery of the system; operate it proficiently in the field and serve as the on-site technical reference.

- Training & Enablement: Train and coach client operators and maintainers on system use, operation, and maintenance; build toward their autonomy; contribute to training and maintenance documentation.

- Maintenance & Sustainment: Perform preventive and corrective maintenance on deployed systems; carry out diagnostics, repairs, and return-to-service procedures.

Candidate Requirements

- 2–5 years of hands-on field or technical experience — field operations, systems integration, test, or manufacturing.