Associate Technical Publication Engineer

About the role

About Welocalize

Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.

Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com

Summary:

We are looking for a Technical Publication Engineer to manage, validate, develop, and publish technical documentation for global software products.

The role covers the end-to-end publication lifecycle, including source-file management, localization readiness, documentation development, technical QA, defect resolution, and publishing. The ideal candidate should have experience with structured documentation, XML/Markdown, version control, localization workflows, and documentation QA.

The role involves close collaboration with technical writers, localization teams, project managers, and client stakeholders to deliver accurate, consistent, and publication-ready content.

Key Responsibilities Technical Documentation & Source Management

- Retrieve, validate, and manage the correct and latest source files, assets, and documentation versions.

- Analyse source content to determine translation/localization scope and prepare files for localization.

- Develop and maintain technical documentation using XML, Markdown, HTML, JSON, and other formats.

- Validate document structure, metadata, links, references, and content integrity.

- Manage version-controlled and single-source documentation and generate multiple publication outputs.

Localization & Quality Assurance

- Validate source and translated files for structure, content, formatting, functionality, and localization readiness.

- Perform technical, functional, and visual QA of documentation and published outputs.

- Identify and resolve issues related to content, formatting, links, XML/Markdown, metadata, images, fonts, encoding, and rendering.

- Compare source and localized content and track defects through appropriate systems.

- Coordinate defect resolution and ensure issues are addressed before final publication.

Publishing

- Configure and execute documentation publishing workflows.

- Generate outputs such as online help, PDF, Word, CHM, HTML, and ZIP packages.