Forward Deployed Auditor

About the role

Petual is the AI-powered control tester for the modern enterprise. We automate the most labor-intensive work in internal audit and governance: testing whether a company's financial, operational, and technology controls actually work.

Public companies and regulated businesses trust us with the evidence behind their audit and risk decisions. We turn it into reviewable results and auditor-ready workpapers in minutes instead of days.

The Opportunity

We are hiring Audit & Control Specialists to own how customers deploy, adopt, and get value from Petual. It is a customer success role, but we are not hiring customer success generalists. We are hiring auditors. Most of our customers are trying AI for the first time in a function where being wrong has consequences, and they have to defend AI-assisted testing to their own external auditors. Guiding them through that, credibly, as a practitioner, is the heart of the job.

What You’ll Do

- Own deployment for your customers end to end: kickoff, configuration, control prioritization and sequencing, and a success plan with criteria the customer actually agrees to

- Get a customer's Risk Control Matrix into Petual and configure controls, test attributes, and samples so the first tests run clean

- Season controls to fine-tune attributes and provide any missing business context so results hold up under review, and keep them working as the customer's environment changes

- Train and coach internal audit teams on the product, run office hours during peak testing periods, and build a bench of power users inside each account

- Advise on the audit work itself, not just the software: how a control should be tested, what evidence is sufficient, and how to talk to external auditors about AI-assisted testing

- Triage and resolve customer issues, escalating to engineering with enough detail and reproduction to be actionable

- Coordinate setup and integrations with customer IT and SSO, and with GRC and ticketing systems such as AuditBoard, Workiva, ServiceNow, and Jira

- Bring patterns back to product and engineering: what customers keep asking for, where the agent struggles, and what would take the most work off the table

- Help build the playbooks, deployment checklists, and help-center content this function is currently running without

You Are

- An audit or controls practitioner first. You have tested controls yourself and can talk shop with a SOX manager without translation

- Consultative rather than reactive. You bring a point of view to a customer conversation instead of taking orders

- Process-minded. You can see how AI changes a customer's workflow and the people in it, and guide them through that change, not just through the software

- A clear teacher, comfortable running training and office hours for an audience that is at times skeptical of AI and that has a right to be careful