Senior Researcher, Consumer Insights - Japan
Netflix, Tokyo,Japan
The role
In this role, you will lead Consumer Insights (CI) for Japan, informing both the direction of the business and execution of key projects across Content (anime, live action, unscripted, live/sports) and increasingly Commerce and Product. You will help shape how Netflix identifies and creates “must-watch” moments, and how those moments drive audience growth and engagement.
This is a senior Consumer Insights leadership role in the market. The expectation is to operate as a strategic thinking partner to senior leaders—shaping how consumer understanding informs decisions, alongside delivering high-quality research.
You will own the end-to-end leadership of a thoughtfully constructed portfolio of work—ranging from high-impact strategic initiatives to more immediate business needs—based on what will drive the most value for the Japan business. This includes defining the right questions, driving research and synthesis, and ensuring insights land in decision-making forums with clear implications and actions.
The bar is on clarity of thinking, depth of insight, and business impact—rather than simply volume of output. A core part of the role is exercising strong judgment in shaping the right portfolio of work: balancing immediate business needs with longer-term, higher-impact opportunities, and making deliberate prioritization calls where needed.