AI Agent Algorithm Engineer Graduate (Global E-Commerce, Conversational AI) - 2027 Start (PhD)
TikTok, Singapore
About the job
About the Team
We build the next-generation unified Agent system for TikTok's global e-commerce customer service — running in 30+ languages across one of the largest e-commerce surfaces on the internet. Our north star is a self-evolving Agent, where post-training, harness, memory / context engineering, tools, and evaluation form one closed loop, and every served conversation becomes the next iteration's training / eval / retrieval / skill-induction signal. We build the agent runtime itself — Codex / Claude-Code-class — not prompts on top of a vendor API. As a new grad, you'll own a real end-to-end piece from day one and ship it to production.
We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Job Responsibilities
- Build and evolve the agent runtime (harness / agent loop) powering our customer-service agents — orchestrate skills, tools, and context; implement loop control & intervention, progressive disclosure, and behavior-level guardrails.