Site Reliability Engineer - Big Data Computer Platform

About the role

About the team Our Compute Platform SRE team supports all Big Data services and products across the company. We are a newly established team and waiting for talents like you to shape the team's future together. We are responsible for the reliability of all the company's major data warehouse products, services, and query engines. We serve business needs across domains within TikTok. We look forward to welcoming you to the team.

Responsibilities: - Ensure the reliability of all TikTok's major data warehouse products, services, and query engines, such as ClickHouse, Spark, Presto, Doris, etc. - Ensure that all service level objectives and agreements from ByteDance's Data Platform services are met; respond promptly to any system outages or issues. - Analyze service performance and reliability patterns to identify potential performance bottlenecks. Implement proactive measures to prevent service disruptions. Work with development teams to optimize application performance, ensuring that services run efficiently and that resources are utilized effectively. - Build robust incident management mechanism. Lead efforts to troubleshoot and resolve service incidents and postmortems. Coordinate with cross-functional teams to manage and mitigate service-impacting events. - Develop highly efficient toolchains covering end-to-end deployment and reliability assurance operations. Automate infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality. Develop and enhance system capabilities such as auto-failure-detection, auto-healing, chaotic engineering, and perform systematic disaster drills. - Engage with product and development teams to integrate reliability and performance considerations into the software lifecycle. - Assess and forecast infrastructure needs based on growth patterns and upcoming initiatives. - Keep current with industry trends, best practices, and emerging technologies related to site reliability and infrastructure engineering.

Requirements Minimum Qualifications: - Bachelor's Degree or above in Computer Science, Engineering, or a related field. Passionate about computer science and Internet technology. - At least 2 years of experience in the SRE domain. - At least 2 years of experience and in-depth understanding of Linux, computer networking, and databases. Proficient in common SRE/DevOps open-source toolsets, system monitoring tools, and container orchestration platforms like Kubernetes. - Familiarity with open-source or commercial technologies such as ClickHouse, Hadoop, Doris, Spark, Presto and Kubernetes. - At least 2 years of experience in coding in at least one scripting or programming language, including but not limited to Python, Shell, Java, Go, etc.

Preferred Qualifications: - Excellent problem-solving skills and the ability to think critically. Start with the end state in mind, and be willing to take a moonshot. - Strong written and verbal communication skills, with great customer-first mindset. Strong sense of ownership and easy to collaborate with. - Able to collaborate effectively with partners and team members across time zones in different countries.