Software Automation & Platform Engineer — Federal Health IT
Rackner, Remote — United States
The role
Location: Remote — United States
Engineer Smarter Workflows. Deliver More Reliable Federal Health IT Services.
Rackner is seeking a Software Automation & Platform Engineer to design, build, and advance automation capabilities that strengthen complex enterprise technology operations.
In this hands-on role, you'll transform manual processes into efficient, reliable workflows that improve service delivery, reduce operational friction, and enable teams to work more effectively. You'll engineer solutions across ServiceNow, enterprise integrations, and modern software delivery platforms, combining technical expertise with practical problem-solving.
Working alongside engineering, architecture, security, and operations teams, you'll modernize established systems, resolve integration challenges, and deliver measurable improvements while maintaining service continuity.
What you will do
- Evaluate automation opportunities using service data, operational trends, and stakeholder input; maintain a prioritized automation backlog that supports informed decisions and measurable service improvements.