Senior NOC Engineer
Wireless Logic, Bucharest, Romania +1
The role
You will protect production service availability across the Wireless Logic estate. You will spot issues early, assess impact, diagnose across multiple domains, carry out approved recovery actions and escalate to the right teams or suppliers. You stay in control until service is restored and handed over.
What you will do
- Monitor alerts, dashboards and supplier notifications across networks, mobile connectivity platforms, infrastructure and applications
- Validate alerts, assess impact and priority, and raise incident records
- Diagnose issues using logs, traces, monitoring data and approved tools
- Run approved recovery runbooks within agreed limits
- Escalate to resolver teams, MNOs, carriers and suppliers with clear evidence
- Confirm recovery and complete structured shift handovers
- Help improve runbooks, alert tuning and automation
- Rotate as Shift Lead once qualified, owning prioritisation, major incident coordination and communication