Sr Site Reliability Engineer

About the role

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

By focusing on our values — ownership, openness, simplicity, equality, relationships, and learning — and using a modern stack that includes AWS, Docker, Kubernetes (EKS), Terraform, and Go; we are pushing the boundaries of managing services at scale.

What you will be doing:

- Partnering with engineering teams to automate & optimize service availability, scalability, performance, monitoring, and alerting.

- Developing software to automate the toil required to keep our SaaS offerings highly available, scalable, and resilient, while delivering quickly.

- Building and maintaining platforms and services that are force multipliers used by internal teams.

- Developing and maintaining methodologies of iteratively deploying Instructure’s cloud-based architecture.

- Building resilient and self-scaling systems so that you can sleep through the night.

- Participate in on-call rotation.

- Push the boundaries of cloud automation and gain hands-on experience running services with AWS.

What we look for:

- A desire for ownership and love for problem-solving and learning.

- Experience managing a 24/7 SaaS with amazing uptime.

- Experience with at least one cloud platform (Amazon Web Services [preferred], Google Cloud, or Microsoft Azure).

- Programming experience in at least one modern programming language (Python, Go, TypeScript / Node.js, Java, or Ruby).

- Experience with containers (Docker) or container orchestration (Kubernetes, ECS, Mesos).

- Deep understanding of configuration management, automation, and infrastructure-as-code tools (Ansible, Terraform, or Puppet).

- Continuous Integration (CI) / Continuous Delivery (CD) exposure (like Jenkins, git, Argo, Spinnaker, GitHub Actions, AWS CodeDeploy, etc.).

- Open, team-oriented, and with a broad range of skills and interests.

- Strong communication skills in English.

Get in on all the awesome at Instructure!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

- Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

- Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

- Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.