Member of Technical Staff - Backend & Infrastructure

• Build backend services and product features connected to our AI stack.
• Make the platform faster and more efficient. Find bottlenecks across APIs, database queries, caching, background jobs, and real-time connections.
• Own reliability in production. Investigate failures, fix their causes, and improve how we deploy, monitor, and recover.
• Help our infrastructure scale. Make practical decisions about architecture and capacity as usage grows.

Infra problems here rarely look like infra problems. They show up as product bugs, a slow page, a delayed job, a websocket reconnect, a cache path that worked until it did not. The job is to understand the system from the user experience down to the machine, then make it better.

• You have at least four years of professional software engineering experience, with substantial work on backend systems or infrastructure.
• You can follow a problem across services and layers, including parts of the stack you haven’t worked with before.