Senior Director of Product - P2P Marketplace & Platform
Kraken, Hong Kong +7
The role
- Strategy and market expansion: Set the P2P vision, business objectives and roadmap. Prioritize markets, customer segments and payment methods based on demand, competitive conditions, economics and regulatory requirements.
- Merchant network and liquidity: Develop the merchant acquisition, onboarding, incentives and retention strategy. Work with commercial and local teams to build dependable liquidity, competitive pricing and coverage across relevant payment methods.
- Marketplace economics: Define fee structures and incentive programs. Set commercial targets and improve revenue, transaction costs and contribution margin with finance and commercial partners.
- Core P2P capabilities: Lead product development across matching, escrow, order management, payment confirmation, transaction limits, merchant controls and dispute handling.
- Platform adoption: Build reusable capabilities and integration requirements that allow multiple Payward products to offer P2P. Make the platform straightforward to integrate, operate and extend into new markets.