Forward Deployed Engagement Lead (Canada)

Lyric is hiring a Forward Deployed Engagement Lead to own the hands-on, technical delivery of complex supply chain analytics implementations. This is a senior, customer-facing role for someone who wants to stay close to the platform - configuring, modeling, and troubleshooting directly - while running a defined statement of work with program-management discipline from kickoff through go-live and adoption.

The ideal candidate is T-shaped: broad enough to engage across customer strategy, analytics, and technology, and deep enough to lead solution design and implementation. This role requires exceptional program management, executive presence, and the ability to thrive in an entrepreneurial, high-growth environment.

• 8+ years of experience in consulting, enterprise SaaS, or supply chain analytics delivery, ideally owning statements of work end-to-end
• Genuinely hands-on with technical delivery - comfortable configuring, modeling, debugging, and troubleshooting rather than only directing others