Forward Deployed Engineer (DACH)

About the role

Mercura (YC W25) helps the companies that build the real world move at software speed, automating the back-office work that runs the $12 trillion industry behind every hospital, school, and power plant. We started with one of their biggest bottlenecks - turning messy technical requests into accurate quotes. With a team of 16, we're now targeting $10M by the end of 2026 as well as our expansion into the US.

ABOUT THE ROLE

As a Forward Deployed Engineer, you will be the technical face of Mercura - the person who turns a signed deal into a live, working AI deployment.

You'll spend most of your time deep in technical work: building new features end-to-end, integrating our software into complex enterprise systems, structuring customer data for AI, and adapting models to fit real-world workflows. But you'll also engage directly with users and senior stakeholders daily - debugging their problems, understanding their processes, and walking them through a new feature you built end-to-end.

If you're a builder who gets energy from talking to customers and solving hard technical problems in messy, real-world environments - this role is for you.

WHAT YOU WILL BE WORKING ON

- Customer Implementation: Own the full technical implementation of our software after the sales handoff - from first kickoff to go-live. You are the person who makes it work.

- Full Stack Feature Implementation: Build and ship end-to-end features across the stack, turning user needs into new features.

- AI Adaptation: Configure and finetune Mercura's AI for customer specific use cases to match their domain and processes.

- Data Structuring & System Integration: Bring customer data into shape and build customer system integrations (e.g., SAP, APIs)

- Prototyping: Build prototypes that demonstrate new features or solve emerging customer problems and evolve them into scalable solutions

- Customer Relationships: Engage daily with technical, senior stakeholders and users at customer organizations. You translate their pain into engineering decisions - and back again.

WHAT WE OFFER:

- Steepest possible learning curve: There's no faster way to grow than building a company from scratch. You'll be thrown into the cold water, do things no one has done before, and have founder-like freedom in your domain. Over five Mercura alumni have gone on to found their own companies and raise millions after their time with us.

- Build something with real-world impact: We ship code that directly helps a massive, yet overlooked manual industry run more efficiently and sustainably. With us, you can work on AI that contributes to economic growth and stability on a huge scale.

- Ownership over comfort: You own a real area end to end. No one stands between you and your problem. It's uncomfortable at times, and that's exactly why you'll grow faster here than in any normal job.

- Exceptional colleagues: You'll work alongside experienced operators, ex-founders, Science Olympiad medallists, and top graduates from Google, Bain, MIT, TUM, Harvard, CDTM, Oxford, and Cambridge. The bar stays high because the people next to you are the biggest lever for your growth.