Product Engineer
Nylon, Auckland +3
About the job
ABOUT US
Nylon is the AI research platform for tax and law professionals.
The tool practitioners reach for when the answer has to be right. We're used by 2,000+ firms across NZ, AU and the UK, backed by Blackbird, and expanding fast beyond research into the wider workflow professionals live in: client meetings, documents, the tools firms already use.
THE ROLE
Product engineers at Nylon own a product stream end to end. Not a ticket queue or a component: a customer problem, and the outcome for the firms that have it.
You'll talk to accountants and lawyers, work out what actually makes a difference to their day, decide what's worth building, build it, ship it, then go back to the customer who asked for it and find out whether it worked.
WHAT THAT LOOKS LIKE
- You talk to customers every week: calls, onboarding sessions, support threads. You'll have customers you know by name and can ring to test an idea.
- You decide what to build. You weigh customer pain, usage data and commercial impact, and make the call with product instead of waiting for a spec.
- You ship early. Get a rough version in front of real users, then iterate on what they actually do, not what they said they'd do.