Senior DevOps Engineer

About the role

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com.

JOB SUMMARY

OpenGov is modernizing how governments operate. The infrastructure for that mission must be fast, resilient, and ready to scale. As a Sr. DevOps Engineer, you'll own the design and delivery of the cloud systems, CI/CD pipelines, and security architecture that keep our multi-tenant SaaS platform running for thousands of public sector customers. This is a high-ownership role for an engineer who moves fluidly between deep technical execution and cross-functional influence. This engineer builds AI-forward infrastructure that directly shapes how government services are delivered.

RESPONSIBILITIES

- Architect and own OpenGov's multi-tenant Azure and AWS infrastructure, ensuring high availability, fault tolerance, and disaster recovery readiness at scale.

- Lead infrastructure-as-code strategy using any IaC (Terraform, CloudFormation, Pulumi, or Crossplane), driving consistency, repeatability, and auditability across environments.

- Design, build, and continuously improve CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, or others) that enable rapid, reliable feature delivery.

- Drive cloud cost optimization and performance engineering across AWS and Azure services, balancing efficiency with reliability commitments.

- Own the security posture of cloud infrastructure and partner with compliance teams on SOC2 and StateRamp adherence.

- Establish and manage observability practices using tools like Grafana, Prometheus, and Azure Monitor.

- Lead incident response and post-mortem processes with a focus on systemic improvement.

- Serve as a cross-functional technical advisor to engineering, product, and security teams.

- Translate business priorities into scalable infrastructure decisions.

- Mentor and develop junior engineers, elevate technical standards, and build a culture of operational excellence.

REQUIREMENTS AND PREFERRED EXPERIENCE

- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.

- 8+ years of software engineering experience with a deep focus on cloud infrastructure, DevOps, and platform engineering.