Automation Engineer, Growth
Parabola, New York, New York +1
The role
The Applied AI team at Parabola is the conduit through which our largest and most strategic accounts pass through on their way to unlocking the maximum value from our product.
As an Automation Engineer on our Growth team, you will be directly responsible for partnering with key accounts post implementation to ensure value realization continues throughout their lifecycle.
Your mission is to drive sustained adoption, expansion of use cases, and measurable business impact across complex organizations. You’ll proactively monitor account usage and engagement signals, identify opportunities to deepen value, and work directly with customers to design and deploy new workflows that solve evolving business challenges.
You’ll serve as a trusted partner to both technical and business stakeholders, ranging from the C-Suite to the analyst, for QBRs, workshops and building sessions.
You will own customer strategy, technical execution, stakeholder alignment, commercial renewals, and long-term success. You’ll make sure that your portfolio of growing customers continue to see Parabola as a core part of their operations.