Forward Deployed Engineer

About the role

COMPANY OVERVIEW:

PartsBase Inc. is the world's largest online Aviation Marketplace and Community. Our global community is comprised of over 6,500 companies accessing our technology in over 140+ countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia.

PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology. Imagine getting to work with peers worldwide, implementing business technology projects that challenge the boundaries.

LIFE AT PARTSBASE:

One of the top benefits of working at PartsBase is the culture. We are a TEAM-focused organization, and everyone celebrates each other's successes. Our inclusive culture welcomes all employees and values their unique contributions to our success. Our clients tell us time and time again that our people set us apart from the competition. We naturally strive to hire the very best talent. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

OVERVIEW

Partsbase, Inc. the world’s largest B2B online parts locator service for the aviation, aerospace, and defense industries with more than 6,500 corporate customers across 132 countries, is looking for a Forward Deployed Engineer to scope, build, and certify AI-driven integrations for our corporate customers, and to strengthen our own platform between engagements. This is a senior, client-facing role for an engineer who runs an engagement independently, from discovery through sign-off, with Claude Code as their primary instrument.

RESPONSIBILITIES

· Run technical discovery with customers and turn what you find into a technical scope, a risk assessment, and an estimate that covers both build effort and what the solution costs to run at their volume.

· Partner with Sales on scoping, and own the solution design.

· Build integrations end to end with Claude Code: agents and MCP servers, ERP and third-party connectors, file and batch ingestion, webhooks, and data mapping.

· Certify your own work, with parity against the customer’s source of truth, automated regression, and evidence the customer can sign off on.

· Build reusable verification tooling: parity harnesses, reconciliation, agent-driven test generation, and reporting a customer will accept.

· Define how we test agentic components, including prompt injection paths, tool and MCP permission scoping, and what an agent can do without a human in the loop.

· Design guardrails for agentic components in customer environments: scoped credentials, approval gates, output validation, audit logging, and rollback.

· Act as the primary technical interface for the engagement, and get through customer security review and change control without working around it.