Senior Cloud Engineer

About the role

About RapDev:

RapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us — trusted data, connected workflows, and AI that resolves incidents instead of just reporting them.

On the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment.

About the job:

This role exposes you to a wide variety of client environments across all cloud providers, on premise deployments and everything in between. If the idea of driving best practices in the observability/SRE space to provide direct business impact excites you then this is the role for you! Take a look at a day in the life as a Datadog Engineer here https://www.rapdev.io/blog/a-day-in-the-life-as-a-datadog-engineer-at-rapdev!

This role will be based in our Boston office, with an expectation of coming into the office Tuesday-Thursday each week.

What you'll do:

- Work closely with clients and team members from diverse backgrounds to deliver projects across a wide range of technologies.

- Build and architect cloud and on-prem monitoring solutions for Infrastructure, APM, Logs and more.

- Write custom scripts for automation depending on client needs.

- Design highly scalable, testable configuration patterns to incorporate in client environments.

- Influence and advise how companies can directly adopt best practices around observability, SRE and DevOps.

- Be on the forefront of leveraging AI in the observability ecosystem.

What you have:

- Bachelor's degree or equivalent experience in Computer Science or related field.

- Experience with systems administration.

- Linux/Unix experience with on-prem or cloud systems.

- Experience working on multiple projects simultaneously.

- Self-learner and eager to understand new technologies.

- Experience in a modern observability platform is a plus.

- Scripting/programming experience in shell, Python, Go, or PowerShell is a plus.

- Willingness to work from our Boston office three days a week (Tuesday, Wednesday & Thursday).

Compensation:

- Base Salary: $130,000-$170,000 annually, depending on experience

Benefits:

- 100% Employee Healthcare Coverage (Medical, Dental & Vision)

- Retirement Plan (5% 401k Match, IRA)

- Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)

- Family Leave (Maternity, Paternity)