Senior ServiceNow Engineer

About the role

About RapDev:

RapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us — trusted data, connected workflows, and AI that resolves incidents instead of just reporting them.

On the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment.

About the job:

Are you interested in solving complex problems for ServiceNow customers? We're the leading DevOps partner in the ServiceNow ecosystem and are looking for engineers who are passionate about integrating the latest technologies with the ServiceNow platform. This is a unique opportunity to work with the ServiceNow platform as well as AWS, GCP, Azure, Jenkins, Github, QA tools, and more!

What you'll do:

- Develop quality software and web applications

- Analyze and maintain existing software applications

- Design highly scalable, testable code

- Discover and fix programming bugs

- 3rd party integration development (REST, SOAP, mid servers, etc)

- Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts

- Work independently with customers on implementations and remote services

- Troubleshoot basic configuration/script issues

- Attend requirements review and validation sessions as needed

- Participate in SCRUM calls

- Utilize strong written and verbal communication skills

- Stay on time and on task with assigned customer work

Who you are:

- Bachelor's degree or equivalent experience in Computer Science or related field

- 5+ years of development experience with JS or ServiceNow

- Experience working with ITOM products is required

- Experience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps is a plus.

- Experience/willingness working on multiple projects simultaneously

- Self-Learner and eager to understand new technologies

Compensation:

- Base Salary: $125,000-$180,000 annually, depending on experience

Benefits:

- 100% Employee Healthcare Coverage (Medical, Dental & Vision)

- Retirement Plan (5% 401k Match, IRA)

- Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)

- Family Leave (Maternity, Paternity)

- Equity

- Hybrid Work Opportunities

- Fitness & Commuter Subsidies available