Senior DevOps Engineer

About the role

Recharge is the subscription platform for the world’s fastest-growing and most innovative brands. Shopify’s premier subscription solution, Recharge is on a mission to build the future of commerce around customer retention.

Known for its relentless product innovation and focus on ease of use, Recharge helps merchants deliver seamless customer experiences that drive customer retention and revenue growth. The Recharge platform leverages data from over 100 million shoppers to help brands more successfully set up, manage, and grow their subscription businesses.

Recharge is a hands-on partner to over 20,000 brands globally — including quip, Dr. Squatch, Blueland, Estrid, Oats Overnight, Bobbie, and more.

Learn more at: getrecharge.com http://getrecharge.com

OVERVIEW

The Infrastructure Team owns the design, operation, and reliability of our cloud-native infrastructure platform. This is a hands-on role requiring a significant depth of knowledge in Kubernetes, Linux, Networking, and the Google Cloud Platform. Senior DevOps Engineers are expected to operate independently, mentor less-senior engineers, and contribute to how the Team works — not just what it ships.

WHAT YOU’LL DO

- Live by and champion our values: #accountability, #collaboration, #iteration and #details

- Design, maintain and support the product platform and operational runtime: You will be part of the Team integral to the lifecycle of infrastructure components.

- Documententation, Recommendation and Implementation: You will implement new technologies to solve Recharge's technical challenges as they arise, while ensuring the team has world class documentation to fall back on.

- Champion good habits (development techniques, security, tech debt balance, TDD, and agile habits) within the Team; improve engineering standards, tooling, and processes

- Troubleshooting and Maintenance: You will debug production and performance bottlenecks from across all areas in the stack Further you will be responsible for assisting the team with ensuring we meet all of our maintenance obligations.

- AI: You will design and/or optimize processes using AI (e.g., LLM-assisted development, automated documentation, issue resolution) to improve team productivity

- On-Call: You will participate in a 24x7 weekly on-call rotation, owning incident response and postmortems

WHAT YOU’LL BRING

- 6+ years experience with Kubernetes, Helm, Terraform, and related technologies - Autoscaling and other cluster essentials

- 5+ years experience with system observability. Familiarity with OpenTelemetry and Splunk is a bonus

- 5+ years experience in cloud-native environments, GCP is preferred additional cloud environments are a plus

- Experience with Git, source code repositories, CI/CD pipelines, and supporting technologies. Gitlab experience is preferred

- Fundamental understanding of Linux and GNU tooling