Senior Software Engineer - NEO Reliability
1X, San Carlos, CA
About the job
About 1X
We're building humanoid robots that work in the home, doing the chores, handling the tasks, and giving people their time back. Simple, but it's not. To do this right we have to solve robotics, AI, and manufacturing at the same time, at scale, in a form factor safe enough to live with your family. If you're inspired by this, you'll thrive here. We've been at this since 2014, and we're at the point where the hard problems are behind us and the hard work is in front of us.
NEO is our flagship, a home robot designed to move, learn, and operate in the real world alongside real people. We're not demoing it, we're shipping it.
If you've spent your career on problems that matter and want to see them reach the world, this is that moment. We're scaling, hiring with intention, and we need people who want to build something that genuinely changes how humans spend their time, safely creating abundance for all.
About the team
Our team owns the reliability and testing plan for every software system that runs on the robot or talks to it. That covers the front end, back end, cloud, mobile, on-robot services, and the embedded stack. Our work runs from hardware-in-the-loop testing and e2e regression through incident management, on-call, observability, release gating, and the SLOs that tell us what reliable actually means. From the first test a developer writes to the moment the robot moves in someone's home, we make robot software something the company can trust at fleet scale.