Infrastructure Engineer

About the role

ABOUT US

Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.

We are:

- Backed by a16z and Y Combinator, with $75M raised in Series A funding

- Cash flow positive and profitable, with mid eight figure ARR achieved in under two years

- Already serving more than 20% of the auto lending industry

- Processing millions of real customer calls and transactions every day

- Fully deployed in production with major financial institutions

- Actively expanding into new financial services segments

- Building together in person in San Francisco

We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.

ABOUT THE ROLE

We're looking for an Infrastructure Engineer to architect and own the systems that power Salient at scale. This is a high-impact IC role focused on infrastructure engineering. You'll define how we build, deploy, and operate the infrastructure that processes millions of real financial transactions and customer interactions daily. You'll set the technical direction for reliability, scalability, and developer velocity across the stack to make sure the platform can support whatever we're building next.

WHY US?

- We are one of the fastest-growing companies in the AI space. We quadrupled our revenue last year and are now handling close to a million calls per day.

- You’ll have an insane amount of ownership and be part of our journey as we undergo exponential growth, both in business and in engineering.

- We are an AI-native company, constantly staying ahead of the curve in AI tooling and engineering best practices. You’ll play a direct role in driving this forward.

- We have a no-BS culture that is hyper-focused on building a successful (and highly profitable) business.

WHAT YOU'LL DO

- Lead architectural decisions and technical reviews for infrastructure-critical initiatives.

- Design, build, and own the cloud infrastructure (AWS/GCP) that runs Salient, from compute and networking to storage and observability.

- Develop scalable harnesses https://openai.com/index/harness-engineering/ that enable coding agents to operate reliably without compromising system stability or code quality.

- Partner closely with the modeling team to optimize the serving and performance of GPU-intensive workloads.

- Drive reliability and performance across the stack by defining SLOs, building robust monitoring and alerting, and leading incident response and postmortems.

- Own developer platform investments that materially improve engineering velocity, including CI/CD, deployment tooling, environments, and internal infrastructure abstractions.