Engineering Manager, Growth

About the role

ABOUT SENTRY

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.

Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.

ABOUT THE ROLE

Sentry is looking for an Engineering Manager to lead our Growth team (internally called "Value Discovery") and help expand our product-led business by helping customers discover and get the most out of our platform.

At Sentry, we do growth with an explicit bias for customer value. Our experiments are rooted in strong product sense and empathy for developers, not conversion pressure. We never surprise developers with new charges or push features they don't need. In a binary tradeoff between doing good by the customer or good by the business, the customer always wins.

You'll collaborate closely with several areas of the business including Product, BizOps, Data, Design, and GTM to identify the moments in a developer's workflow where Sentry can deliver more value, make that value easier to find, and support that your approach works with data.

IN THIS ROLE YOU WILL

You'll lead a team of engineers, set its priorities, and be accountable for the metrics it moves. This is a new role, and the roadmap is yours to define and execute in partnership with design and data teams.

- Lead work across Sentry's self-serve funnel — signup and onboarding, first-run activation moments in-product, trial and upgrade paths, and pricing and billing surfaces in partnership with the Billing team — largely in our Python/Django and TypeScript/React codebase

- Evolve our experimentation foundations, in close partnership with our Data team — flagging, instrumentation, and readouts are real but far from finished

- Run a fast, disciplined experimentation loop where hypotheses are argued before they're built

- Hold conversion and activation alongside churn, support volume, and 90-day retention, and report all of them — including the experiments that come back flat

- Grow the engineers on your team, including the underrated skill of doing excellent work on something that might be deleted next week

YOU’LL LOVE THIS JOB IF YOU

- Believe Growth done well is a form of customer service, not a conversion engine

- Would rather ship one well-argued hypothesis than five cheap tests, and can tell the difference before the results come in

- Love digging into data to find insights but form your best hypotheses from empathizing with customers

- Enjoy the challenge of understanding developer workflows deeply enough to know where and when a change creates value

- Want to build the measurement foundation rather than inherit one, and have opinions about what a team should/shouldn't bother instrumenting