Member of Technical Staff (ML)
Solstice, New York City
The role
As a Member of Technical Staff in Machine Learning, you will improve the models, representations, and data that power Solstice's AI agents for creating, refining, and reviewing pharmaceutical marketing content. Your work will help agents find supporting evidence, use tools accurately, and incorporate reviewer feedback into better outputs.
You will investigate failures across complete agent runs, form a testable hypothesis, implement a change, and establish whether it improves the customer's task. The intervention might be better training examples, a retrieval or ranking improvement, a different model or context strategy, or targeted fine-tuning. You will choose an approach based on evidence and test its quality, reliability, latency, and cost before taking it into production.
You will work directly with Applied AI engineers, who own the complete feature and workflow, and Fullstack AI engineers, who build the shared runtime, APIs, and product experiences. You will build prototypes and production components together, with primary responsibility for model and data improvements and the evidence that they generalize.