Software Engineer, Agents
Standard Template Labs, NYC, NY
About the job
Software engineer, agents
STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise. This matters because we're able to resolve requests with full context - the people, systems, services, and policies that define how an organization actually runs. Requests that used to take days of back-and-forth resolve in minutes, right where employees already work.
About the role
The STLabs Agents team designs, builds, and deploys proactive AI agents to help service desks resolve requests end-to-end. We’re looking for software engineers to help us:
- Maintain the most ergonomic harness, tooling, and information sources for agents to solve enterprise problems.
- Scale our agents' infrastructure to support millions of users.
- Define the user experience of doing enterprise work with agents.
- Evaluate performance, optimize models, and ensure reliability, scalability, and cost-efficiency of agent systems.
What we’re looking for
- Minimum 2 years of software development experience