Sr. Software Engineer I

About the role

OVERVIEW

SuperDial is hiring a Senior Software Engineer I to help build the systems behind our AI-driven healthcare products. Our voice and LLM-powered solutions help healthcare organizations reduce administrative burden, improve revenue cycle workflows, and operate more efficiently at scale.

We recently closed our Series B and are entering an exciting stage of product development. Our Engineering and Product teams are building new capabilities across AI agent performance, workflow automation, customer integrations, and cloud-native infrastructure. This is a strong opportunity for an engineer who wants to work with modern technology, solve complex real-world problems, and contribute directly to the next generation of healthcare infrastructure.

ABOUT THE ROLE

As a Senior Software Engineer I, you will be a member of the Engineering team and work closely with Product Management to turn customer needs and product goals into reliable software. You will own well-scoped engineering projects from design through delivery, contribute to technical discussions, and help ship high-quality product and platform improvements.

This role is a senior individual contributor role for someone who can operate independently, make sound implementation decisions, communicate clearly, and deliver with strong follow-through. It is not a Staff or Tech Lead role, but it requires more than task execution; we are looking for someone who brings ownership, judgment, and product awareness to their work.

WHAT YOU’LL DO

- Design, build, test, and maintain backend services that support AI-powered healthcare workflows.

- Build scalable APIs, data systems, integrations, and platform components for SuperDial’s voice and automation products.

- Partner closely with Product Management to clarify requirements, shape implementation plans, and connect technical work to customer impact.

- Develop and operate backend systems in a modern, GCP-based cloud environment.

- Write clean, reliable, maintainable code with attention to testing, observability, performance, and security.

- Debug production issues, identify root causes, and improve system reliability and quality.

- Participate in code reviews, technical discussions, and design reviews with engineering teammates.

- Collaborate with frontend, infrastructure, machine learning, product, and operations teams to ship end-to-end product improvements.

- Help improve internal engineering practices, tooling, documentation, and developer experience as the team scales.

- Build with awareness of HIPAA-sensitive data, compliance needs, and data integrity across healthcare workflows.

ABOUT YOU

- You have 1+ years of professional software engineering experience, ideally in backend, platform, or full-stack product development.

- You have strong programming skills in Python.

- You have experience building and maintaining production backend services, APIs, and distributed systems.