Member of Technical Staff, Forward Deployed
Wafer, San Francisco
The role
At Wafer, we are building AI systems that automatically optimize inference workloads across silicon. Wafer is well funded and serves trillions of tokens a month for mission-critical workloads at fast-growing AI startups.
Forward deployed Members of Technical Staff are the engineers our customers work with. You'll take each customer from first benchmark to production, and keep their workloads fast and healthy after that. Our performance engineers and optimization agents do most of the tuning. You make sure it lands for each customer and stays that way.
This is its own track, with the same bar as the rest of our technical staff. Sales finds customers and closes them. You are the engineer beside them from the first benchmark onward, not a salesperson.
What you will do
- Run the technical evaluation on the customer's own workload: understand their traffic and latency targets, run the benchmark and explain the result to their engineers.
- Get each customer into production on Wafer, working with our performance engineers and agents to hit their targets.