Member of Technical Staff, Forward Deployed Engineer (FDE)
XDOF, San Mateo On-site
The role
We're hiring our founding Forward Deployed Engineers. You'll embed with our most strategic customers and own their success end-to-end, from translating their model and data needs into concrete collection / annotation / delivery specs, to making sure the data we ship actually moves their model performance.
This is a critical role that today, our founders and core engineers absorb directly. As an FDE, you'll be the single technical owner for a portfolio of accounts, sitting at the intersection of customer delivery and core platform development, and you'll help define our forward-deployed motion as we grow.
What you will do
- Own end-to-end delivery for a set of strategic customers: scope requirements, sequence delivery, QA before shipping, and clear blockers.
- Be the first technical responder for your accounts: triage questions, manage expectations on timelines and on still-maturing data products, and escalate only what genuinely needs it.