Technical Architect

About the role

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

Claude Code is changing how engineering organizations build software, and most of them need someone to show them how. That's you.

Technical Architects help customers get real work done with Claude Code, Claude Tag (Claude Code as an agent in Slack), and the enterprise admin controls that decide whether a rollout succeeds. You'll teach customers, partners and Anthropic's own field teams. Just as important, you'll train the trainers who carry that knowledge to everyone else.

We're hands-on AI engineers who would rather teach than sell. You'll work alongside customer engineering organizations, teaching them about Claude Code and shepherding rollouts with advanced admin knowledge. Most weeks you're in front of an audience with Claude Desktop or a terminal open: thousands of engineers on a public webinar one day, a customer's platform team in their own conference room the next week, office hours in between. The prep material often reaches you the day before.

The team is growing quickly this year, scope will grow as new products ship, and the people who join now will shape how it works.

Responsibilities

-

Teach in every format. Take a standing rotation on Anthropic's public webinars in front of thousands of engineers at a time. Lead workshops and multi-day onsites, in person and virtual, built around a customer's own codebase and questions. Host office hours and multi-week cohorts where engineers, partners, and account teams bring live problems.

-

Teach the teachers. Run train-the-trainer programs for customer technologists and champions, and certify them to deliver Anthropic's material.

-

Empower admins. Educate enterprise admins on the technical requirements for a strong rollout by guiding them through single sign-on, permissions, connectors, spend controls, data-handling policy, and other advanced topics.

-

Build fast with Claude. Turn a request into a polished deck, demo repository or plugin within a day, using the tools you teach. Explore new features the day they ship. Pick up a teammate's material and deliver it as if you wrote it.

-

Bring field signal back to product. Tell the Claude Code, Claude Tag and Cowork teams what customers run into, specifically enough that they can fix it.

-

Be the technical voice in the room. Partner with account executives, customer success managers, Applied AI Architects, support engineers and partner leads.

-

Travel. Expect 30 to 50%, in bursts around onsites, workshops and events.